docs(Support): remove Partner Program (#7099)

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2023-11-20 09:42:21 +01:00
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3 changed files with 2 additions and 81 deletions

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@@ -84,7 +84,6 @@ module.exports = {
['/xoa', 'XOA Support'],
['/purchase', 'Purchase XOA'],
['/license_management', 'License Management'],
['/reseller', 'Partner Program'],
['/community', 'Community Support'],
],
},

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@@ -40,9 +40,10 @@ The second step is to select your purchase option:
- Paid period: **check or wire transfer only**. This purchase allows you to subscribe for a one, two or three year period
:::tip
- A 2 year subscription period grants you 1 month discounted
- A 3 year subscription period grants you 2 months discounted
:::
:::
Then you need to fill in your information and select **"Buy for my own use"** (direct purchase)
@@ -105,46 +106,6 @@ That's it, you have now completed the purchase.
Once you have bound the plan to your end user account, you cannot change it. Double check the spelling of the e-mail before binding the account.
:::
## As a reseller
The Xen Orchestra partner program is designed to offer you the opportunity to become a reseller of Xen Orchestra and deliver a full stack solution to your customers.
:::tip
Becoming a reseller will grant you a standard discount. However, **the reseller status is designed for companies that want to actively prospect for new Xen Orchestra users**. That's why we are asking our partners to **resell Xen Orchestra at least two times a year**. If you are acting as a third party purchaser answering to a specific request from one of your customers, you don't need to apply to the reseller program - you can follow [this process](purchase.md#purchase-xoas) instead.
:::
### Apply to the program
To apply to our partner program, you can access the [partner page](https://xen-orchestra.com/#!/partner) and click on the "Register to become a partner" button:
![](./assets/partner_request.png)
You will have to complete a form in order to provide information regarding your expectations and location. Once you've finished, you should receive an email in order to **start the discussion with someone from our team**.
:::tip
It's important to answer the email - this will start the discussion with someone from our team in order to determine together if the partner status is what you really need.
:::
Once we have activated your partner space, you will have the ability to access the purchasing page [at the same place](https://xen-orchestra.com/#!/partner).
### Purchase XOAs
Now that you can see the reseller interface:
![](./assets/purchasing-process.png)
You can follow these steps to purchase an XOA edition for your customer.
1. choose the edition you want to purchase for your customer
2. Buy it on your reseller page (the discount is automatically applied - once it's done, a new line appears on your reseller page)
3. assign/bind the plan to your final client email
You'll have all the invoices in your account.
### From your client's perspective
Your client can use the email assigned to register their appliance, and unlock the Edition you purchased. They will not get any invoices from us but can still access our support system.
## Invoices
Invoices are available in PDF format. You can find them [in your account](https://xen-orchestra.com/#!/member).

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@@ -1,39 +0,0 @@
# Partner Program
The Xen Orchestra partner program is designed to offer you the opportunity to become a reseller of Xen Orchestra and deliver a full stack solution to your customers.
:::tip
Becoming a reseller will grant you a standard discount. However, **the reseller status is designed for companies that want to actively prospect for new Xen Orchestra users**. That's why we are asking our partners to **resell Xen Orchestra at least two times a year**. If you are acting as a third party purchaser answering to a specific request from one of your customers, you don't need to apply to the reseller program - you can follow [this process](./purchase.md#via-your-purchase-departement) instead.
:::
## Apply to the program
To apply to our partner program, you can access the [partner page](https://xen-orchestra.com/#!/partner) and click on the "Register to become a partner" button:
![](./assets/partner_request.png)
You will have to complete a form in order to provide information regarding your expectations and location. Once you've finished, you should receive an email in order to **start the discussion with someone from our team**.
:::tip
It's important to answer the email - this will start the discussion with someone from our team in order to determine together if the partner status is what you really need.
:::
Once we have activated your partner space, you will have the ability to access the purchasing page [at the same place](https://xen-orchestra.com/#!/partner).
## Purchase XOAs
Now that you can see the reseller interface:
![](./assets/purchasing-process.png)
You can follow these steps to purchase an XOA edition for your customer.
1. choose the edition you want to purchase for your customer
2. Buy it on your reseller page (the discount is automatically applied - once it's done, a new line appears on your reseller page)
3. assign/bind the plan to your final client email
You'll have all the invoices in your account.
## From your client's perspective
Your client can use the email assigned to register their appliance, and unlock the Edition you purchased. They will not get any invoices from us but can still access our support system.